Shipping policy

Shipping from Supply Central Global

This policy applies to orders placed directly through our Shopify store. Orders placed on Amazon, Walmart or TikTok Shop follow the shipping details shown by that marketplace.

Processing and delivery

Orders are normally processed within 1–3 business days. For eligible US orders shipped from our SCD-USA location, the standard service shown at checkout estimates 3–4 business days in transit after dispatch. Processing and delivery estimates are not guarantees; carrier delays and product availability can affect arrival.

Shipping charges

For our SCD-USA standard US shipping service, orders below $100 have a $9.95 shipping rate and orders of $100 or more qualify for free standard shipping. Available services and final charges are shown at checkout and can vary with fulfillment location, destination and shipment combinations. Please review the checkout total before placing your order.

Tracking and split shipments

Tracking details are provided when an order is dispatched. Use the order-status link in your shipping email or open the order in your customer account. Items fulfilled from different locations may arrive in separate shipments.

Delivery questions

If tracking appears stalled, your delivery is past its estimate, or a package arrives damaged, contact hello@supplycentralglobal.com with your order number and the relevant details so we can investigate.

Business orders

For Yealink quotes and planned deployments, shipping and lead-time details will be confirmed with your quote. A quote request is not a placed order.